The Fraud Prevention Manager serves as a subject matter expert in fraud prevention and pre-adjudication support aspects in relation to visa cases and manages and provides feedback to FPU analysts that perform research and analysis on all visa cases. The FPU manager is responsible for assisting with training, conducting research and analysis, creating written reports, and assisting the U.S. Government customer and other federal agencies with questions related to visa cases. The FPU manager works closely with training, quality control and site management to develop and document formal FPU investigations and procedures. The FPU Manager also assists Government personnel with incoming intelligence and requests by exchanging information with a variety of Government agencies and organizations. The FPU Manager must be available to travel for training and familiarization purposes.

Responsibilities:

– Manage a technically proficient and professionally capable staff throughout the life of the contract.

– Provide timely deliverables and performance related data to the Government and Company in order to allow adequate monitoring, oversight, and performance measurement of support services.

– Suggest process improvements to improve service delivery and performance.

– Promote innovation, efficiency, and effectiveness.

– Resolve problems with minimal disruption to the activities being performed under the contract.

– Participate in conference calls and digital video conferences with the U.S. Government customer and other Government entities as required.

– May be requested to provide formal and informal briefings to visitors.

Minimum Qualifications:

– Two (2) years of management experience.

– Four (4) years of analytical or information processing experience in a field that equips the applicant with the knowledge, skills and abilities to successfully manage teams of analysts.

– Excellent written and oral communication skills to draft effective analytical memoranda, reports, presentations, communicate with stakeholders, and to disseminate information to a wide audience.

– Strong organizational skills.

– Ability to interact with personnel at all levels.

– Ability to obtain and maintain a SECRET level security clearance.

Preferred Qualifications:

– Experiencing supporting a Government contract or program.

– Bachelor’s degree in relevant field.